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Elements and Performance Criteria

1. Establish client requirements
   • Identify breed type grooming characteristics
   • Establish animal profile
   • Evaluate animal condition
   • Establish owner's desired outcome
2. Plan grooming routine
   • Determine and minimise the risks associated with grooming the nominated animal according to WHS and animal welfare requirements
   • Consider time limitations, budget and available facilities in preparing grooming plan individual animal requirements
   • Confirm grooming plan with supervisor based on animal and client needs
   • Prepare grooming equipment and supplies
3. Groom animals
   • Restrain animal for grooming, and monitor for signs of distress
   • Implement grooming techniques used to address matted or knotted coat
   • Groom coat to meet owner’s desired outcome
   • Implement techniques used to clip or file nails
4. Trim coat for animal comfort
   • Select and prepare tools to be used for coat trimming
   • Identify risks associated with using coat trimming equipment and minimise risks according to WHS and animal welfare requirements
   • Trim coat to restore animal comfort
   • Remove hair from ears and around eyes and feet to meet owner’s requirements and to ensure animal comfort
   • Bathe and dry animal to industry standard
5. Complete grooming and trimming procedures
   • House and monitor animal until owner arrives
   • Clean grooming equipment and area and return to storage, audit supplies and document
   • Collect waste material and dispose of according to environmental and legislative requirements
   • Document grooming services for invoicing
   • Review grooming plan with supervisor
   • Return animal to owner and discuss any follow up requirements